Terms & Conditions

Welcome to Guardpoint Security. These Terms & Conditions (“Terms”) govern your access to and use of guardpointsecurity.com, including any purchases made through our website. By using this website or purchasing from us, you agree to these Terms. If you do not agree, please do not use the site or our services.

1. About Guardpoint Security

Guardpoint Security is an independent, authorized reseller of Bitdefender cybersecurity products. We specialize in providing antivirus, endpoint, and network protection solutions tailored for small businesses. We are not Bitdefender, but we partner with them to deliver licensed software and support.

2. Use of This Website

By using this website, you agree to comply with all applicable laws and refrain from:

Introducing malware, viruses, or malicious code
Attempting unauthorized access to servers, systems, or other users’ data
Copying or exploiting content or services for unauthorized commercial purposes

We reserve the right to restrict or terminate access to users who violate these terms.

3. Product Information & Pricing

We make every effort to ensure product listings, descriptions, and pricing are accurate. However, Guardpoint Security does not guarantee that all information is error-free. We reserve the right to modify content, correct pricing errors, or discontinue products at any time without notice.

4. Orders & License Delivery

All Bitdefender licenses are delivered electronically via email once payment is confirmed. Please ensure your email address is accurate at checkout. Typical delivery occurs within 24 hours (excluding weekends and holidays).

5. Refund Policy

Refunds are available for new license purchases made directly through Guardpoint Security within 30 days of purchase. Refunds are not available for renewals, upgrades, activation codes already redeemed, or purchases made via third-party vendors.

To learn more, view our full Refund Policy.

6. Disclaimer of Warranties and Limitation of Liability

Guardpoint Security provides Bitdefender software and related products “as-is” and “as-available.” While we strive to offer reputable and effective security solutions, we do not guarantee that any product or service will prevent all malware, cyberattacks, data breaches, or security incidents.

To the fullest extent permitted by law:

We make no express or implied warranties, including merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that Bitdefender products will detect, prevent, or resolve every security threat.
You assume full responsibility for the security, integrity, and protection of your systems and data.

Guardpoint Security and its affiliates are not liable for any direct, indirect, incidental, consequential, or special damages—including but not limited to lost data, business interruption, or financial loss—even if advised of the possibility of such damages.

By using our services, you agree to release Guardpoint Security from any liability related to the performance or outcomes of any product we sell.

7. Intellectual Property

All website content including text, graphics, logos, and downloadable materials are the property of Guardpoint Security or its licensors and may not be copied, republished, or distributed without written permission.

8. Third-Party Links

This website may contain links to third-party websites, including Bitdefender.com. Guardpoint Security is not responsible for the content, policies, or practices of third-party sites.

9. Privacy Policy

Your use of this website is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal data.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. All changes will be posted on this page with a revised effective date. Continued use of the site after updates indicates your acceptance of the new terms.

11. Contact Information

If you have any questions regarding these Terms, please contact:

Guardpoint Security
Email: sales@guardpointsecurity.com