Shipping Policy

At Guardpoint Security, we provide digital cybersecurity solutions, including software licenses and services. This Shipping Policy outlines the terms and conditions regarding the delivery of our digital products and any related materials.

1. Digital Product Delivery

• All software products, license keys, and subscriptions are delivered electronically via email or through a secure online portal.

• Upon successful purchase, customers will receive an email confirmation with download instructions and license details.

• Delivery time is typically instantaneous or within 24 hours of order confirmation, subject to verification and payment processing.

2. Shipping of Physical Items (If Applicable)

• If any physical product or documentation is included (e.g., backup drives, manuals), it will be shipped via a reliable courier service.

• Shipping costs, timelines, and tracking information will be communicated at the time of purchase.

• Guardpoint Security is not responsible for delays caused by the courier or customs clearance.

3. License Key and Access Codes

• License keys are unique and non-transferable.

• It is the customer’s responsibility to secure and safeguard their license keys and access credentials.

• Lost or stolen license keys are subject to Guardpoint Security’s verification process and may incur reissue fees.

4. Payment and Order Verification

• Orders are subject to payment verification and fraud checks before delivery.

• We reserve the right to delay or cancel orders if suspicious activity is detected.

5. Refunds and Cancellations

• Digital products are non-refundable once delivered unless there is a proven defect or error on Guardpoint Security’s part.

• Cancellation requests must be submitted before the product or service activation.

• For refunds, please refer to our [Refund Policy] (insert link).

6. Liability Disclaimer

• Guardpoint Security makes every effort to ensure timely and accurate delivery of digital products.

• We are not liable for any loss, damages, or business interruptions resulting from delayed delivery, unauthorized access, or technical issues beyond our control.

• Customers agree to use our software products in compliance with all applicable laws and regulations.

• Guardpoint Security disclaims any warranties, express or implied, regarding merchantability or fitness for a particular purpose.

7. Customer Support

• For delivery issues, license activation problems, or general inquiries, please contact our support team at [support@guardpointsecurity.com].

• Our support team aims to respond within 24 business hours.

8. Policy Updates

• This Shipping Policy may be updated periodically. The most current version will always be available on our website.

• Continued use of our services after changes constitutes acceptance of the updated policy.